What can we help you with?
Here are a few of the questions we get the most. If you don't see what's on your mind, reach out to us anytime.
You can also search by general questions, vendor questions, or browse the topics below.
How to Manage My Market, Market Dates & Bookings
Market Dashboard Management Guide Effectively managing your Market Dashboard helps keep your markets organized, vendors informed, and operations smooth. Below are the key tasks you'll regularly p...
go to articleHow To Pay For Your Order & Confirm Your Booking
Here are the steps for paying an order once it's approved by the Market Manager. Be sure to check out our support article on how to book market dates and submit an order for approval. Steps to Comp...
go to articleHow To Book Market Dates Using Our Booking Platform
Here is the process for approved vendors to book market dates using the shopping cart feature. Looking to pay for your order once your booking has been approved? Check out this support article. 1. ...
go to articleHow Do I Become a Vendor at FRESH Markets?
Interested in joining FRESH Markets? We've made the vendor registration and application process simple and straightforward. Follow this guide to get started quickly and effortlessly. Getting Start...
go to articleWhich payment methods do you accept?
We currently accept the following payment methods: Credit Cards: All payments can be processed securely online using major credit cards via Stripe, our trusted payment processor. Buy Now, Pay Late...
go to articleWhy do we charge an application fee?
Our vendor application process focuses on curating a high-quality experience for attendees and vendors. Each year, we receive a significant number of applications—before we introduced the applicati...
go to articleI'm selling food, do I need to do anything special for the Board of Health?
If you're selling food at FRESH Markets, you will need to obtain specific permits from the local Board of Health. Each municipality has its own requirements and processes. To make this easy for you...
go to articleWhat are your vendor guidelines?
Our vendor guidelines ensure a consistent and positive experience for vendors, attendees, and our team. While the guidelines are periodically updated, they generally cover essential topics to help ...
go to articleCanceling or Changing Your Booking
We understand that unexpected situations can arise. However, significant effort goes into curating each market to ensure a balanced and vibrant experience for attendees and vendors alike. Due to th...
go to articleUpdating Board of Health Information From The Market Dashboard
Keeping Board of Health details accurate is essential for smooth market operations and vendor compliance. Follow these straightforward steps to update your market's information efficiently: Access ...
go to articleUpdating a Vendors Payment Rate
Here are the steps for editing a vendor’s profile, roles, and payment rates in the Vendor Dashboard. Step 1: Access Vendor Account • Navigate to Vendor Account in your Market Manager Dashboard. ...
go to articleHow to Know if You're a Good Fit To Sell With Us
We welcome vendors who offer exceptional, high-quality products and consider themselves producers or makers. If you're passionate about your craft and take pride in creating something unique, you'...
go to articleWhat Happens if It Rains?
All of our events, including indoor and outdoor markets, take place rain or shine. Baring extreme circumstances, we do not offer refunds or rescheduling due to weather conditions or other unexpecte...
go to articleAre You Dog and Kid Friendly?
Yes, our markets are typically family-friendly and welcoming to pets—especially dogs! We encourage you to bring your furry friends along, provided they're well-behaved and comfortable in busy envir...
go to articleThe Market I Want to Sell At Is Sold Out—What Should I Do?
Our markets frequently fill up quickly due to high demand. We strongly recommend applying early and promptly booking your space once your application is approved. If a market you're interested in ...
go to articleDo I need a tent? How big is my space? Should I bring a table?
Vendor space size and tent & table requirement will be sent to you prior to your market date. If your setup requires additional space please contact team@asburyfresh.com to discuss your options.
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